Fall EduCon Session
Setting Clear Expectations: The First Step to Accountabiliy and Performance
Friday, September 25 10:00 AM – 11:00 AM
Clear expectations are the foundation of accountability and consistent team performance. When expectations aren’t fully defined, even motivated employees can produce inconsistent results simply because they’re working from different assumptions. In this session, leaders will learn how to create clarity around roles, processes, and performance so their team understands exactly what success looks like. Participants will walk away with practical tools to define expectations, improve consistency, and build a stronger foundation for accountability.
Amanda Powell
Amanda Powell is the founder of ProMastery Training, where she helps trades businesses develop stronger managers. Over the past decade, she has worked with and visited more than 100 shops across North America, giving her firsthand insight into the challenges managers face every day.
Amanda specializes in management training for supervisors, office managers, service managers, and other leaders who are responsible for turning company goals into everyday results. She works with businesses to clarify roles, improve communication, strengthen accountability, and give managers practical tools they can use with their teams right away.
She holds a Bachelor’s degree in Education and is currently pursuing a Master’s degree in Organization Development and Change. By combining her background in education with years of experience in the trades, Amanda delivers training that is engaging, practical, and built for the realities of running a growing business.