Scam Awareness
Unfortunately, IDA is aware that garage door scams are occurring in cities throughout the United States and Canada with greater frequency. In response to these scams IDA has developed several resources to help educate garage door companies and consumers on the types of scams, how to avoid being scammed, and what to do if you or your company is a victim of a scam.
As the trade association representing the garage door industry, IDA will continue to provide these types of resources to help its members and their customers.
However, it must be clearly understood that IDA has no enforcement authority over companies that engage in this type of false, misleading, fraudulent, or criminal activity. Instances of scams must be dealt with individually, which is why IDA has developed the education materials and the referral resources that appear on our website.
Reporting Scams
Has your company been affected by garage door scams?
Please click to submit an industry scam form.
Please Note: This information is collected for internal, informational purposes only.
Additional Action Related to Reporting Scams
IDA is aware scams are happening in the garage door industry. As an organization, we are working to provide resources to members and consumers on how to avoid scams. Our best defense is to educate consumers on how NOT to get scammed. However, if a member or a consumer has been scammed, we recommend the following: If the scam occurred due to a false or misleading ad, we recommend you report the ad to Google (for instructions on how to report fraudulent ads to Google, click here). If business fraud has occurred, such as someone impersonating another business, we recommend you report this incident to the Better Business Bureau (click for link). If you or your business has been the victim of criminal activity (such as fraud), we recommend you contact your local police department or local division of the FBI.
IDA Infographic Resources
IDA is taking the proactive approach to empower members and to educate consumers on how to avoid garage door scams and where to find reputable service providers. By providing resources to members including webinars, articles, news updates, messaging and more, IDA members can do outreach to consumers in their area. IDA is also doing consumer outreach via digital advertising to warn consumers of garage door scams and how to avoid them, plus additional resources to help educate consumers. We are also monitoring the media coverage, doing pro-active outreach in areas scams are taking place and sharing this information with our members and consumers. Our goal is to provide our Find a Professional resource so consumers can be assured they are contacting a reputable and trained professional garage door company.
News
April 3, 2026 ABC 5 KSTP Local garage door repair business, customers targeted by nationwide scam
November 18, 2025 NBC Lancaster PA Growing number of viewers say they’re being targeted by repair scams
July 30, 2025 Building Design + Construction 5 Top-Rated Garage Doors for Residential Home Projects in 2025
May 9, 2025 Home Living Handbook Too Good to Be True? The Most Common Garage Door Scams
May 7, 2025 NBC Connecticut Need a garage door fix? What to watch out for as state investigates repair scams
May 6, 2025 Global Newswire Prevent Garage Door Hazards with These Seasonal Safety Checks and Maintenance Reminders
March 25, 2025 Nerdwallet A Guide to Garage Door Installation Cost 2025 – NerdWallet
March 7, 2025 Downtown Birmingham Police foil garage door repair company scam
February 25, 2025 Homes & Gardens Fixing a garage door yourself vs calling the pros | Homes and Gardens
February 13, 2025 TMJ4 Milwaukee Fake garage repair company leaves Muskego couple with $2,000 bill
January 10, 2025 ABC WI BBB warns of garage door repair scams
January 2 2025 News8CT Naugatuck police warn of handyman ‘garage repair’ scam
September 23, 2024 NBC Connecticut ‘I was overcharged’: Burlington consumer warns of shady garage repair work – NBC Connecticut
September 2, 2024 News Herald Better Business Bureau issues scam warning involving garage door repairs (news-herald.com)
August 7, 2024 ABC7 San Francisco Is your garage door dangerous? Here are some easy ways to check – ABC7 San Francisco (abc7news.com)
July 16,2024 Waterloo Record Waterloo business says impostors have duped their clients
May 24, 2024 Home Living Handbook 10+ Best Practices and Safety Tips For Your Garage Door
Resources
May is Garage Door Safety Month - Let's Celebrate
Look, Listen, Learn & Remember
A Hallmark in the Door and Access Systems Industry
Garage door safety is imperative to our industry which is why IDA holds special recognition during this time. Though garage door safety is important year-round, having Garage Door Safety Month in May allows members to highlight their dedication to safety even further – bettering our industry, your company, and the public annually. Let’s Look, Listen, Learn, and Remember during the month of May.
Use these digital icons, infographic, and videos to help promote your company as an expert in safety and build trust in your community. Include these on your website as resources in your communications with customers, in press releases and as posts on your social media accounts.
Graphics
Support Garage Door Safety Month by sharing these graphics on your social media channels.
Videos
View and share these videos in your promotion of Garage Door Safety Month.
How to Use These Resources
- Link to these videos on your website and social media channels and reach out to customers to remind them about periodic safety checks. Consider running a discounted safety check option in May.
- Include safety information in a press release (template available on this page for download) to a local television station, radio, or newspaper and offer to be interviewed about garage door safety.
- During Garage Door Safety Month, post your own safety video on your social media accounts highlighting different aspects of garage door and operator safety.
- Create a mailer for customers as a friendly reminder to get their garage door inspected periodically and reference these materials.
Have specific questions on how to use these materials? Reach out to us for help.
For additional information on garage door safety visit: https://garagedoorsafety.org/