Consumer Resources

Homeowners garage door guide

Find a Qualified Garage Door Professional

Finding a Pro (aka "Dealer")

If your garage door is damaged or you are investing in a new one, it’s important to find a qualified garage door professional. Professional garage door installers (or “Dealers”) provide customers assurance with superior service, knowledge, and quality of work. Click the button above to find a professional in your area.  

Looking for Certified Professionals and Accredited Companies

Certified door professionals must pass a series of exams on technical and management topics related to the door industry. Company accrediation assures consumers they have trained installers and are a trusted reputable company

Avoiding Non-Reputable Door Installers and Companies

There are scams and “Bad Bobs” out there trying to take your money. Make sure you aren’t a victim by choosing a certified and accredited garage door professional.  

When looking for a garage door installer, we recommend: 

  1. Make sure you are looking at a reliable company and brand. If there isn’t consistent contact information, addresses, and branding throughout your search – it may not be a qualified dealer. 
  2. Don’t be fooled by a low quote. Garage door dealers want to provide the best work for the best price, but if the quote seems too good to be true – it likely is. Check with multiple installers for a price quote and keep in mind scammers often use a low bid to get in the door, then raise the cost astronomically once the work is contracted.
  3. Know who to expect. Reputable garage door installers want customers to know who is coming to their home. This is assurance, AND safety. Scammers don’t have a way to verify who they are and what “company” they are from. When setting up an inspection, make sure you know who is coming and their branding is appropriate. Make sure the person at your door can provide a company branded business card, and is wearing gear that matches who you called.

Maintaining Your Garage Door

Doing a quick inspection of your garage door is easy. Just follow these simple steps: 

  • LOOK at your garage door for any physical damage or equipment out of place. 
  • LISTEN for any scraping or unusual sounds as you use your garage door. 
  • LEARN to keep your garage door opener in safe places and don’t store it in your car.
  • REMEMBER to recognize when it’s time to call a qualified professional.

Did you know...

The garage door is thte largest moving appliance in a home; and yet, most folks don’t realize there are simple steps you can take to maintain your garage door. A garage door is the largest moving appliance in a home; and yet, most folks don’t realize there are some simple steps they can take to maintain their garage door.

 

Check out a few of our videos below:

  • Garage Door System 101 explains the different parts of the garage door (i.e. cables, sensors, rollers, etc.) and how each part functions within the system.
  • Monthly Garage Door Inspections describes the various inspections homeowners can do – like the door balance test and visual inspection.
  • Garage Door Opener Inspections provides you with step-by-step guidance on how to perform the reversal and force setting tests, which help determine whether or not the garage door safety features for the opener are working properly.
  • Garage Door Safety Tips presents the ‘D.O.O.R.’ safety learning tool, teaching young children the dos and don’ts of garage doors.