Scam Awareness

Helping members and consumers avoid garage door scams

Garage door scams are occurring with greater frequency across the United States and Canada. IDA has developed resources to help educate garage door companies and consumers on the types of scams, how to avoid being scammed, and what to do if your company is a victim.

Note: IDA has no enforcement authority over companies engaging in false, misleading, fraudulent, or criminal activity — instances of scams must be dealt with individually.

Has your company been affected by garage door scams?

Submit an industry scam form. This information is collected for internal, informational purposes only.

If your business has been scammed, take action

IDA is working to provide resources to members and consumers on how to avoid scams — and recommends the following if a scam has occurred:

1

False or misleading ads: report the ad to Google. Instructions for reporting fraudulent ads here.

2

Business fraud, such as impersonating another business: report the incident to the Better Business Bureau.

3

Criminal activity (such as fraud): contact your local police department or local division of the FBI.

Watch our recent interview with Candace Giel Brown on scams in the garage door industry.

IDA Infographic Resources

IDA is empowering members and educating consumers on how to avoid garage door scams and find reputable service providers — through webinars, articles, news updates, messaging, and proactive outreach where scams are taking place.

May is Garage Door Safety Month — let's celebrate

Garage door safety is imperative to our industry, which is why IDA holds special recognition during this time. Members can highlight their dedication to safety — bettering our industry, your company, and the public annually. Let’s Look, Listen, Learn & Remember during the month of May.

Use these digital icons, infographic, and videos to promote your company as an expert in safety — in your communications with customers, in press releases, and as posts on your social media accounts.

Graphics for your social channels
videos to view and share

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